Terms Of Service

Terms of Service

Last updated: July 30, 2026

These Terms of Service (“Terms”) govern your use of the Penelope Natural Skincare website, online store, and related services (“Site,” “Services”). By accessing or using our Site, you agree to be bound by these Terms. If you do not agree, please do not use our Site.

1. Use of Our Site

You agree to use the Site only for lawful purposes and in accordance with these Terms. You must not:

Violate any applicable laws or regulations.
Interfere with or disrupt the operation of the Site.
Attempt to gain unauthorized access to our systems or user data.
Use the Site to transmit spam, malware, or harmful content.

We may suspend or terminate your access if we believe you have violated these Terms.

2. Accounts

To access certain features, you may create an account. You are responsible for:

Providing accurate and current information.
Keeping your login credentials secure.
All activity that occurs under your account.

If you suspect unauthorized use of your account, you must notify us promptly.

3. Orders and Payments

By placing an order, you agree to provide accurate billing and shipping information and authorize us (and our payment processors) to charge the applicable amount.

Prices, promotions, and product availability are subject to change without notice.
We may refuse or cancel orders, including for suspected fraud, incorrect pricing, or stock issues.
If we cancel an order, we will refund any charges made to your payment method for that order.

4. Shipping, Returns, and Refunds

Shipping methods, delivery times, and fees are described on our Site. Any dates given are estimates and not guarantees.

Our returns and refunds policy is described separately on the Site. By purchasing from us, you agree to that policy as part of these Terms.

5. Product Information and Not Medical Advice

We aim to provide accurate product descriptions and ingredient information, but:

Colors, scent, and texture may vary slightly from images or descriptions.
Individual results can vary; not every product works the same for every person.

Our products and content are for cosmetic and wellness purposes only and are not intended to diagnose, treat, cure, or prevent any disease. Nothing on the Site is medical advice. Always consult a qualified healthcare professional for medical concerns.

6. Intellectual Property

All content on the Site—including logos, text, images, graphics, designs, and layout—is owned by or licensed to Penelope Natural Skincare and is protected by intellectual property laws.

You may not:

Copy, reproduce, distribute, modify, or create derivative works from our content without prior written permission.
Use our trademarks or brand elements in a way that may cause confusion or imply endorsement without consent.

7. Third‑Party Services and Links

Our Site may contain links to third‑party websites or use third‑party services (such as payment processors, shipping providers, analytics, or marketing tools).

We are not responsible for:

The content, policies, or practices of third‑party sites or services.
Any loss or damage arising from your use of those third parties.

You should review the terms and privacy policies of any third‑party sites you visit.

8. Privacy

Your use of the Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your information. By using the Site, you consent to our data practices as described there.

9. Disclaimer of Warranties

To the fullest extent permitted by law, the Site and our products are provided “as is” and “as available,” without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non‑infringement.

We do not guarantee that:

The Site will be uninterrupted, secure, or error‑free.
Defects will be corrected.
The Site or servers are free of viruses or other harmful components.

10. Limitation of Liability

To the fullest extent permitted by law, Penelope Natural Skincare and its owners, employees, and affiliates will not be liable for:

Any indirect, incidental, special, consequential, or punitive damages.
Any loss of profits, revenue, data, or goodwill.
Any damages arising out of or related to your use of (or inability to use) the Site or products, even if we have been advised of the possibility of such damages.

Our total liability for any claim arising from or related to your use of the Site or purchase of products is limited to the amount you paid for the specific product or service at issue.

Some jurisdictions do not allow certain limitations, so the above may not apply to you in full.

11. Indemnification

You agree to indemnify, defend, and hold harmless Penelope Natural Skincare and its owners, employees, and affiliates from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to:

Your use of the Site or products.
Your violation of these Terms.
Your violation of any rights of a third party.

12. Changes to the Site and Terms

We may update or modify the Site, products, or these Terms at any time. When we change the Terms, we will update the “Last updated” date above.

Your continued use of the Site after changes are posted means you accept the revised Terms.

13. Governing Law and Dispute Resolution

These Terms are governed by the laws of [Your State/Province] and [Your Country], without regard to conflict of law principles.

Any disputes arising out of or relating to these Terms or your use of the Site will be resolved in the courts located in [Your City, State/Province], unless otherwise required by law.

14. Severability

If any provision of these Terms is found to be invalid or unenforceable, that provision will be applied to the fullest extent permitted, and the remaining provisions will remain in full force and effect.

15. Contact Information

If you have questions about these Terms, please contact us:

Penelope Natural Skincare
2415 SE Alden St
Port St. Lucie, Fl. 34984
Email: info@penelopeskincare.com
Phone: (772) 774-7750